Frequently asked questions

Recharge the battery

The Jitensha assist combines motor and battery in an all-in-one system integrated into the rear wheel. This innovative design guarantees ultra-light weight, optimal performance & a unique feel in the world of e-bikes.

The Jitensha e-bike's battery recharges directly by plugging it into a wall outlet. Simple!

Fast Charging – Charge 80% of the battery in just 2 hours and 100% in 3 hours.

What is included with each e-bike?

2-year warranty, EN 15194 certificate of conformity, charger included, standard safety kit (lights, reflectors and bell), free Bicycode registration, tote bag.

How do I assemble my bike?

All bikes are assembled and adjusted in our workshop.

Depending on the delivery type and the accessories chosen, this will require either no effort or minimal effort. A user manual is included with each bike.

In France:

- Delivery to the Parisian showroom or to the Annecy workshop: nothing to do

- Delivery in "big box / 99%": 2 basic operations, count one minute! Replace and tighten the handlebars, put on and adjust the saddle.We recommend this option if you have mudguards and/or a front chainring.

- "Normal" delivery: the bike arrives assembled without the front wheel, pedals, saddle, handlebars and optional accessories (front mudguard and/or basket) which do not fit within the width of the box. Everything is pre-adjusted in the workshop.We recommend this option if you don't have a front fender and/or chainring. Assembly is very simple and will take less than 10 minutes.

AbroadJITENSHA are shipped in "normal boxes" only. We are working to offer a "large box / 99%" option for Europe.

The price is communicated at the time of purchase in your basket.

Frames

JITENSHA are made of Cr-Mo steel (variation of tube thickness and reinforcement at the joints to optimize the weight/strength ratio). This alloy is the most suitable for city bikes. It offers superior comfort to other fashionable materials (aluminum, titanium or carbon). It has a natural flex to absorb road vibrations. Compared to standard steel, Cr-Mo offers twice the strength. This allows for a lighter frame while having an ideal balance between strength, weight and durability.

Technical specifications

Double-butted Cromoly steel frame and fork: varying tube thickness and reinforcement at the joints to optimize the weight/strength/flex ratio.The frame material matters

Aluminum chainring. 48x18 tooth ratio. Ideal for versatile use. Customization available upon request.

JITENSHA rim brake: performance, lightness and ease of maintenance

JITENSHA Aluminum Handlebars - Widths Lowriser 47cm, Bullhorn 40cm, Race 39cm, Moustache 48cm

Duro 700x25C tires in Black and Michelin Dynamic Classic 700x25C in 2-tone

JITENSHA microfiber saddle and handlebar tape. Durable, top-grip, and rain-resistant.

Weight: 9.6kg in size M

How can I personalize my bike?

Each Jitensha is assembled on demand according to your desires and needs.

Our concept: every configuration is sublime! You take no risks.

Start with the configurator,here.

- Start by choosing your setting: Paris or Tokyo

- Then your size, if you have any doubts, more informationhereor contact us at contact@jitensha.fr or +33 1 82 88 03 85 (Switzerland +41 22 518 87 09)

- Then your technology: E-bike, Single Speed, 2-Speeds

- The color of your frame according to your desires, your style...

- Peripherals: Aluminum for a classic, sharp style, Black for a more modern and stealthy style.

- The saddle among 3 colors and 2 models. Jitensha model in micro-fibers and Brooks model (optional) in leather which is made to your morphology.

- Handlebars: mustache for an upright and straight position for comfort, lowriser (straight handlebar) for versatility and precision, bullhorn and race for speed.

- The final touch for the bike part: your tires!

For accessories, you have a small selection on the configurator and a larger selectionhere.

Simply on the configurator,here! We will then assemble it in our workshop, for delivery within 2 weeks.

Technical specifications

2-Speed Automatic Hub

Ratio of 138% (model A2 - H)

6061 Aluminum Hub

48x21 tooth ratio. Ideal for versatile use with plenty of "second" speed. Customization available upon request.

Multiplication

Speed 1 - 100% (Direct Drive)

Speed 2 - 137% (Speed 1 + 37%)

Automatic speed change to 18 km/h

Compatible with 13 to 24 tooth sprockets (comes with a 21 tooth sprocket)

Polished anodized finish

Weight - 920g

Weight: 10.6kg in size M