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Everything is designed to help you buy with confidence, and care for your bike with ease for years to come.

Maintenance and Services

Real people, available for you

Customer service by phone, email, chat to advise and support you before and after purchase

Email: contact@jitensha.fr
Telephone Monday to Friday from 10 a.m. to 6 p.m.
France +33 1 82 88 03 85
Switzerland +41 22 518 87 09

Contact us by email

With every bike

All you need

2-year warranty, charger included for e-bikes, standard safety kit (lights, reflectors and bell), free Bicycode registration, tote bag.
95% assembled

No need to be a mechanic

Choose your packaging type based on your accessories. Everything is pre-set, with assembly taking between 30 seconds and a few minutes.
Delivered in 2-3 weeks

At your door

Each bike is assembled to order, tested, and packaged in our workshop. Our team is available to assist you by phone if needed upon delivery.

Expertise at your service

We select our parts with a constant focus on quality and assemble them by hand in our workshop. Our experts are available for any maintenance or repair needs.