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SERVICES

To take care of your bike and ride freely.



WITH EVERY BIKE

- 2-year warranty (including replacement and transport of parts).

- Customer service by phone, email, chat to advise and support you before purchase, upon receipt of the bike and after .

- Showroom in Paris and Annecy reserved for JITENSHA customers.

- Software update and remote diagnosis.

- Remote blocking of your e-JITENSHA in case of theft.

PAYMENT

- Bank transfer, CB, , American Express (with Alma).

- Payment in 3x (€30 fee debited on the first monthly payment).

Your security is at the heart of our priorities. We carry out important checks concerning our compliance with the standards in force and the storage of data. PCI-DSS Level 1 ISO 9001 certification.

FREE DELIVERY IN FRANCE WITHIN 2 TO 3 WEEKS

- Delivery to your home with appointment for the day.

- Delivery to the showroom 100% assembled in Paris, Annecy or Geneva.

- Delivery anywhere in Europe. The price is calculated during
checkout.




A fully customizable bike

YOUR JITENSHA

100% secure payment

Bank cards (payment in 1X, 3X or 10X with Alma), Paypal, bank transfer.

Delivery within 2 to 3 weeks

We deliver our e-bikes all over Europe and our traditional bikes by air anywhere in the world.

Created & hand-assembled in Europe

Each JITENSHA is assembled on demand then tested in our workshop in Annecy.

Assistance

We are available to answer your questions by chat, email or phone.

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